What is EmailExpo?

The next instalment of the s360 Ecom Leaders series is here: EmailExpo is returning to Copenhagen on 27 October 2026, bringing together the Nordic region’s leading ecommerce brands, CRM professionals and technology partners for a day dedicated to the future of customer engagement.

Hosted by s360 in partnership with Bloomreach and Klaviyo, the event explores how leading organisations are using CRM, AI, first-party data and marketing technology to create more meaningful customer experiences and drive sustainable business growth.

Expect inspiring keynote speakers, real-world customer stories, practical insights, valuable networking and actionable ideas you can take back to your business.

Whether you’re responsible for CRM, customer lifecycle, retention, loyalty or marketing technology, EmailExpo will give you takeaways you can use to shape the future of customer engagement.

Why attend?

Learn from industry leaders

Hear how leading brands are using CRM, data, AI and automation to drive customer loyalty and sustainable growth.

Discover the latest technology

Meet the Martech and CRM platforms helping businesses improve acquisition, retention and customer lifetime value.

Build valuable connections

Network with more than 125 senior marketing, ecommerce and CRM professionals from across the Nordics.

Leave with practical ideas

Every session is designed to deliver both inspiration and actionable insights.

Themes for 2026

• CRM Strategy

• Email Marketing

• Lifecycle Marketing

• Omnichannel Customer Journeys

• First-party Data

• AI & Automation

• Personalisation

• Customer Retention

• Marketing Technology

Speakers at EmailExpo 2026

• Marianne Colding Oxholm, Head of CRM, Creativ Company

• Sophie Thybo Dalgaard, Head of Campaign & E-mail Activation, Matas A/S

• Emily Maddox, Strategic Consultant, Bloomreach

• Fränze Svarre-Lindner, Digital & Relationship Marketing Manager, Nordic Leisure Travel Group AB

• Ida Mikkelsen, CO:PLAY LAW

• Diana Hayes, Head of Partner Marketing EMEA, Klaviyo

• Jacob Bech, Digital Brand Manager, FUSION SPORTSWEAR

• Katrine Bjerre Munkholm, CMO, BoligPortal

• Michela Maffei, Manager, Marketing Platform Engineering, AutoScout24

• Katerina Samuseva, Head of CRM & Marketing Automation, Heureka Group

• Casper Ackermann, Vice President, s360 Serbia

  
  

Event partners

We’re proud to host EmailExpo 2026 in partnership with some of the industry’s leading technology providers.

Bloomreach

Bloomreach is a commerce experience platform helping brands deliver personalised customer experiences through AI-powered search, merchandising and customer engagement.

Klaviyo

Klaviyo (CLAY-vee-oh) is an autonomous B2C CRM that powers more valuable customer experiences. We unify a flexible, scalable data platform, intelligence that gets smarter with every interaction, and action across Marketing and Service.

Tickets

Buy your ticket(s)

About EmailExpo & Ecom Leaders

EmailExpo is part of Ecom Leaders, s360’s ongoing event series designed for brands and retailers seeking inspiration and fresh perspectives on the biggest challenges in brand & media, AI, and technology.

Across Europe, Ecom Leaders brings together senior ecommerce and marketing leaders to share knowledge, explore emerging trends and discuss the topics shaping the future of digital commerce.

About s360

s360 is a marketing and AI consultancy founded in 2011. From our 10 offices across 8 European countries, our team of more than 330 digital specialists and engineers works together on the same mission: to help brands and retailers grow.

Together with our technology partners—including Bloomreach and Klaviyo—we help businesses solve complex marketing challenges through data-driven strategy, AI-powered solutions and best-in-class technology.

Together with our clients, we’ve received more than 60 industry awards, placing s360 among Europe’s most recognised consultancies.