Klaviyo

Your official Klaviyo Elite Partner

With Klaviyo, you can activate customer data across email and SMS and turn insights into timely, relevant communication.

As a Klaviyo Elite Partner, s360 helps you design lifecycle communication that scales across markets and directly supports retention and lifetime value.

Our services

How we set you up for success with Klaviyo

With a team of certified Klaviyo specialists, we help you build a structured, scalable lifecycle setup that grows with your business.

Data & Integration

Connect e-commerce, behavioural, and transactional data to create a reliable customer foundation.

Lifecycle Strategy

Define which journeys matter most, from onboarding to reactivation and loyalty.

Flows & Automations

Build workflows and automate communication based on behaviour, timing, and value signals.

Segmentation

Create dynamic segments that adapt as customer behaviour changes.

Email & SMS Execution

Activate campaigns and flows across email and SMS with clear roles and purpose.

Measure & Optimise

Track performance and continuously refine content, timing, and targeting.

Our approach

Why choose s360 as your Klaviyo partner?

Our Klaviyo experts help you build a lifecycle-driven communication setup where data, automation, and messaging work together to support retention and long-term value.

Elite Partner Expertise:
As a Klaviyo Elite Partner, we work with advanced setups and stay close to platform development.

Lifecycle-First Mindset:
We design communication around customer behaviour, not isolated campaigns.

Scalable Structures:
We build setups that work across markets, brands, and large customer bases.

Commercial Focus:
We always prioritise performance indicators that drive actual business growth, such as retention, frequency, and lifetime value.

Klaviyo Tools

What you get within Klaviyo

Customer Profiles & Events

Klaviyo unifies behavioural, transactional, and engagement data into individual profiles.

This allows you to target customers differently based on purchase frequency, product interest, or recent activity.

Email Automation Flows

Flows trigger messages based on events such as browse, purchase, or inactivity.

For example, you can automatically follow up on abandoned product views with tailored content instead of generic reminders.

SMS Activation

SMS is integrated directly into the same workflows as email.

You can use SMS for time-sensitive messages like delivery updates or limited-time offers while keeping email for richer content.

Advanced Segmentation

Segments update dynamically based on behaviour and value signals.

This makes it easy to isolate high-value customers for loyalty campaigns or re-engage customers showing signs of churn.

Personalised Content Blocks

Emails adapt content such as products, offers, and messaging per recipient.

A single campaign can show different products, prices, or recommendations based on individual browsing history.

Built-In Performance Reporting

Klaviyo ties revenue directly to flows and campaigns.

You can clearly see which lifecycle messages drive repeat purchases and optimise based on actual revenue contribution.

Contact

Want more value from your customer communication?

If you are looking to strengthen retention and customer value through smarter communication, our Klaviyo experts are here to help.

Get in touch with us to learn more about how a structured Klaviyo setup can support your growth goals.